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Privacy Notice

Information We Collect

In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible, we at Laconia Savings Bank use technology to manage and maintain our customers "non-public personal information." "Non-public personal information" is non-public information about you that we obtain in connection with providing a financial product or service to you. For example, non-public personal information includes information regarding your account balance and payment history.

We may collect "non-public personal information" about you from the following sources:

• Information we receive from you on applications or other loan and account forms such as your name, address and Social Security number;
• Information about your transactions with us, our affiliates or others such as your payment history and account balance; and
• Information we receive from third parties such as credit bureaus.

In addition, we may use the information that you provide to us on our website in order to help us better understand and meet your individual needs whenever you visit the website again. This information is stored in the form of a "cookie" on your computer's hard drive and cannot be accessed by the bank except during your Internet session with us. As soon as you log off the Laconia Savings Bank website, this "cookie" is no longer accessible by us.

Disclosure of Information

We appreciate the trust you have placed in Laconia Savings Bank by sharing your non-public personal information with us. As your banking partner, we will not disclose this information without your permission to any third party except in the following circumstances:

• We may disclose all of the information we collect as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. These third parties are under contract to maintain this information in confidence and not use this information for any purpose other than the one for which it was disclosed. For example, we may share personally identifying information with marketing service firms that assist us in marketing our products and other financial institutions with whom we jointly market financial products and services.
• We may also disclose the aforementioned information to third parties as permitted by law such as processing and clearing of a check, a consumer reporting agency or pursuant to judicial process.
• Finally, we may disclose information regarding our experiences and transactions with you or your account to our affiliates including, for example, information regarding your account balance and your payment history.

You should also know that if you decide to close your account(s) or are no longer an active customer, we will retain your records for as long as required by law, and we will continue to protect your non-public personal information as described in this notice, as amended from time to time.

Security Procedures

We are committed to serving the needs of our customers, and we understand that you want to be assured not only that your financial affairs are expertly managed, but also that your personal information is not being improperly used or disclosed. Our continued growth and success depends on our retaining your trust and confidence in how we handle your financial affairs. With this in mind, Laconia Savings Bank has taken steps to safeguard your information and maintain the accuracy of your records.

All Bank personnel are trained to understand the importance of confidentiality and customer privacy . We restrict access to your personal and account information to those employees who need to know the information to provide products or services to you. You can be assured that we maintain physical, electronic and procedural safeguards that comply with federal standards to guard your non-public personal information.

Maintenance of Accurate Information

Policies and procedures have been established within the Bank to maintain accurate, current and complete customer financial information. In the event a customer disputes the completeness or accuracy of the Bank data, we are committed to conducting a complete investigation with the results being reported to you, our customer. In the event that it is determined that any corrections are necessary, these changes will be made in a timely manner.

If you believe your personal financial information maintained at the Bank is incorrect, or if you have a privacy related concern, please call us at 524-1212 , or toll-free at 1-800-832-0912 , and speak with a Customer Service Center Representative.